Retail - New Requests My Calendar

This job aid provides an overview of and outlines the process for submitting request options from the My Calendar screen.

Select each of the tabs to learn more.

Requesting Time-Off

  1. Go to: Main Menu > My Information > My Calendar > New Request.
  2. Select the time off option under ‘New Request’.
  3. Choose the type of time off requested from the provided list.
  4. Select the date(s) requested.
  1. Enter 12:00 AM as the start time.
  2. Enter the number of hours you would like to use per day in the duration box using the correct format. (EX. 08:00)
  1. Reselect the type of request.
  2. Once all information is entered, select ‘Submit’ at the bottom of the screen. Select 'Preview' to review the request before submitting.
Request Time Off slider panel illustrates steps 2-8

Requesting to Swap Shifts

  1. Go to: Main Menu > My Information > My Calendar > New Request.
  2. Select the ‘Swap’ option under ‘New Requests’.
  3. Select the day with the shift that you would like to swap.
  4. Select the shift.
  5. A list of available associates will populate that you could potentially swap shifts with. These associates are pre-approved to swap shifts.
  1. Select the associate and shift you would like to swap.
  2. Select ‘Submit’. (The request will then be sent to the selected associate).

Additional Processes

  • If the associate accepts the shift swap, the request will be routed to the Kronos Administrator for the final approval/denial. Once the Kronos Administrator updates the status of the request (approve/deny/pending) you will receive a notification in your control center.
  • If the request has been approved by all parties, it will be reflected in your schedule.
  • If the associate declines the shift swap, you will receive a notification in your control center informing you of the decline. You can then follow the process to request a different shift swap.

Request to Cover a Shift

  1. Go to: Main Menu > My Information > My Calendar > New Request.
  2. Select the ‘Request to Cover’ option under ‘New Request’.
  3. Select the day with the shift that you would like to have covered.
  4. Select the shift.
  5. A list of available associates will populate that could potentially be able to cover the shift. These associates are pre-approved to cover your shift.
  1. Select the associate you would like to request to cover your shift.
  2. Select submit. (The request will then be sent to the selected associate).

Additional Processes

  • If the associate accepts the shift swap, the request will be routed to the Kronos Administrator for the final approval/denial. Once the Kronos Administrator updates the status of the request (approve/deny/pending) you will receive a notification in your control center.
  • If the request has been approved by all parties, it will be reflected in your schedule.
  • If the associate declines the shift swap, you will receive a notification in your control center informing you of the decline. You can then follow the process to request a different shift swap.

Temporary Availability Change Request

  1. Go to: Main Menu > My Information > My Calendar > New Request.
  2. Select the ‘Availability Change’ option under ‘New Request’.
  3. Select the day(s) for which to change your availability.
  4. Update the selected dates new availability using the drop down under ‘Status’.
  5. Ensure the ‘Merge with Previously Scheduled Availability’ option is selected.
  6. Once completed, select review. If your temporary availability is correct, select submit. Select 'Preview' to review the request before submitting.
Availability Change slider panel illustrates steps 2-6

My Calendar Key

Purple Square: Scheduled shifts in home location.

Blue Square: Scheduled shifts in transferred location.

Green Square: Pay codes, such as approved vacation.

Example of My Calendar

Options displayed in the Show/Hide panel

Cancelling Requests

  1. Select the ‘Requests’ tab in my calendar.
  2. Select the ellipses next to the desired request.
  3. Select ‘Cancel Request’.

Requests tab displays options for cancelling previously submitted requests