Retail – Control Center

Navigate through Control Center with administrative access.

Categories

System Messages: Reoccurring reports notifications.
My Requests: Notifications for personal submitted requests.
Timekeeping: N/A.
Timekeeping Requests: N/A.
Employee Requests: Associate time off requests.
Tasks: Manager delegation notifications.
Leave of Absence Requests: N/A.
Request to Cover: Associate request to cover requests.
Availability Requests: Temporary associate availability requests.
Shift Swap: Associate shift swap requests.

Control Center section in Dimensions.

Employee Request - Details

Team Absence: Shows associates with the same home location who have submitted requests in the same timeframe.
Accruals: Shows associates available accrual balance.
More Details: Shows expanded specifics of the request.
Modified Dates: N/A.
Requested Dates: Details all requested dates.
Comments and Status History: Includes all status changes and comments.
Request Details: Simplified request information.

Request to Cover - Details

Employees Offered This Shift: Shows all associates who received the request.
Swap Details: Shows details of both shifts.
Rule Violations: Shows all potential rule violations if swap is approved.
Comments and Status History: Includes all status changes and comments.

Availability Requests - Details

Swap Details: Shows requested days for availability change with new hours.
Rule Violations: Shows all potential rule violations if swap is approved.
Comments and Status History: Includes all status changes and comments.

Shift Swap - Details

Swap Details: Shows details of both shifts.
Rule Violations: Shows all potential rule violations if swap is approved.
Comments and Status History: Includes all status changes and comments.

Read Notifications

All notifications will appear as unread, unless the 'Marked as Read' icon appears in the top right corner of the notification. Notifications can be manually ‘Marked as Read’.

Notification entry with Mark Read icon displayed.

Approve/Deny Requests

Once a request is received, the status must be updated to approved, denied, or pending. Based on team definitions/worker types the system has been configured to recommend final action and call out any potential rule violations if the request were to be approved.

Icons for various functions including: mark read, approve, refuse, add comments, pending, cancel, delete, and go to.

Refine (Sort and Filter)

  1. Select 'Refine'.
  2. 'Sort' or 'Filter' using the available criteria.
Refine panel with Sort and Filter tabs displayed.